Don has a Bachelor of Arts degree from the University of Manitoba and is the owner, manager of Heartland International Travel and Tours. He has been in the travel/tourism industry since 1974. Together with Heather Pedreira developed the incoming/receptive division of McDonald Worldwide Travel in 1990 and this incoming/receptive concept was the cornerstone of Heartland International Travel and Tours in 2001. He has created many Winnipeg and Manitoba tours that showcase our city and province to tourists. He is very familiar with all attractions and hotel properties in Winnipeg and is capable of guiding groups on any general or customized tours of the city. He is a member of Meeting Professionals International, Team Winnipeg, Winnipeg Tour Connection, Heritage Winnipeg, Canadian History Society, and SKAL.
Heather graduated from Success Business College’s Travel and Tourism course in 1986. She started working in the travel industry as a travel agent coordinating group airline tickets and travel arrangements to destinations all over the world. In 2001 she continued with Don as he formed Heartland International Travel working as a Destination Management Company in the Winnipeg and Manitoba markets. She has 26 years experience in all aspects of tour planning, packaging, marketing and fulfillment. She has working relationships with most of the hotels, attractions and venues and as she has lived in Winnipeg all her life is very familiar with all aspects of the city. She is pleased her position allows her the opportunity to provide others with memorable experiences of this fine city.
Shannon is an incoming, receptive destination management company consultant who has worked at Heartland International Travel & Tours since June 2005. In her current job at Heartland International Travel & Tours, job duties include: developing local tours and packages for people and groups to book, working with local attractions, tour operators, and hotels, along with booking airfares and packages. These duties combined with a degree from Red River College’s Tourism program give Shannon the experience necessary to perform her job effectively. Shannon has lived in Winnipeg all her life and enjoys traveling throughout the province giving her a great deal of experience in promoting the city and Manitoba as a unique tourist destination.
Jayde is an incoming, receptive destination management company consultant who has worked at Heartland International Travel & Tours since August 2015 after studying Business Administration at Red River College. Jayde specializes in arranging accommodation, transportation, as well as conference tours. Jayde has an extensive background in sports which has allowed her to travel throughout Manitoba and Canada, giving her a great deal of experience in promoting the city and province.